CODE OF CONDUCT
All members of INOA are expected to conform to the Code of Conduct of
the Association, as stated:
Relationship with Clients: Dealings with clients to be
conducted in an ethical manner. The terms of agreements should be clearly and
precisely expressed and fulfilled in good faith. Work undertaken should be
carried out promptly and efficiently and the interests of clients must be
safeguarded and confidentiality maintained.
Relationship with Fellow Members: Dealings with fellow members
to be conducted in a positive and professional manner and with the utmost
courtesy and fairness. Property rights, work results, confidential data and
vendor/client relations of fellow members need to be respected; and no
engagement in harmful, disparaging or predatory tactics must be entertained.
Relationship with Employees: Members should strive to employ
high caliber staff and offer fair and equal opportunities for growth and
development. Relevant training and constant upgrading of employee skills has to
be provided in line with job responsibilities. Employees must be informed about
their obligation to keep important data confidential. They should also be
apprised of the fact that any professional misconduct related to the
unauthorised disclosure of confidential information, or violation of copyright
laws, will draw disciplinary action.
Relationship with the Public: Members should promote the
effective use of information technology as an instrument for social and economic
good. They need to act as good corporate citizens and fulfill their
responsibilities to the community.
Relationship with the International Community: Members should
promote communication with foreign countries, based on international cooperation
norms. They need to follow the necessary practices of host countries, while
conducting business abroad.
Intellectual Property Protection: Members should neither use
nor encourage the use of pirated software in their own or client organisations.